The Clerk of Court Operations Corporation (CCOC) was created in 2004 by the Florida Legislature. A number of performance measures have been implemented by the CCOC to measure Clerks court-related activities and standards were established. Clerks are required to self report and, to the extent that performance falls below the standard set by CCOC, the Clerk must provide the actions that will be taken to bring the performance to or above standards. Performance measures for non court-related functions have not been established by CCOC, but this office has implemented a Strategic Plan that includes goals, measures, and performance standards monitored by each department's leadership and the organization's Strategic Planning Committee.
Clerk of Court Operations Corporation Performance Measures Reporting
Timeliness of Case Creation: The percentage of cases created within X business days from the time the case was clocked in.
Timeliness of Docket Entry: The percentage of docket entries created within X business days from the time clocked in / action taken date.
FY09-10 Timeliness Report
FY08-09 Timeliness Report
FY07-08 Timeliness Report
Collection Rate of Fines, Fees, and Costs: Actual percentage of fines, fees, and costs collected during 5 business quarters from the time assessed.
FY 2009-2010 Collections Quarterly Report
FY 2008-2009 Collections Quarterly Report
FY 2007-2008 Collections Quarterly Report
Additional Performance Measure Reports
FY 2008-2009 Fiscal Management Measures Status Report
FY 2007-2008 Fiscal Management Measures Status Report
FY 2009-2010 Outputs Report
FY 2008-2009 Outputs Report
FY 2007-2008 Cases Semi-Annual Report
FY 2008-2009 Jurors Report
FY 2007-2008 Jurors Report
Annual Report and Resource Guides
2009 Annual Report and Resource Guide
2008 Annual Report and Resource Guide
2007 Annual Report
2006 Annual Report
2005 Annual Report
2004 Annual Report
Strategic Planning
2010 Balanced Scorecard
2009 Balanced Scorecard
2008 Balanced Scorecard
2007 Balanced Scorecard
2006 Balanced Scorecard
